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Terms and Conditions

Goddess™ Clip-in Hair Extensions Terms & Conditions


The website is owned and operated by Goddess™ Clip In Hair Pty Ltd (ABN-49637346763). If you require further clarification of anything that appears on this website you can contact our Customer Service team between 9am - 5pm AEST Monday to Friday (excluding public holidays), or email  #mce_temp_url#

Use of or access to this website deems that you agree to be bound by the following Terms and Conditions of use. Goddess™ Clip In Hair has absolute discretion at any time and without notice to amend, remove or vary any of the content supplied in relation to the terms and conditions, products or services which appears on any page of the Goddess™ Clip In Hair website. Goddess™ Clip In Hair may at any time terminate or suspend any part of the Service without notice to you. Goddess™ Clip In Hair is not liable for any content of sites that are linked to the Goddess™ Clip In Hair site.

Privacy policy
Goddess™ Clip In Hair collects information about you in order to provide products and services to you. If the information is not provided Goddess™ Clip In Hair may not be able to provide the service requested. Goddess™ Clip In Hair may disclose your personal information to organizations which provide services to Goddess™ Clip In Hair, such as couriers. No personal information will be sold, rented or loaned. Periodically Goddess™ Clip In Hair may run an inventory special. These specials are exclusive to our website and are sent as electronic notices. At any time you may unsubscribe to our notices by sending an unsubscribe email info@goddessclipinhair.com

Intellectual Property, Software, Content and Website Prohibitions
The intellectual property rights in all software made available and content supplied to you remains the property of Goddess™ Clip In Hair. No material from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Modification or use of the materials for any other purpose is a violation of Goddess™ Clip In Hair copyright and other proprietary rights. You are prohibited from using any such content in connection with any business or commercial enterprise. Use of any material in this website on any other website or networked computer environment is prohibited. All trademarks and trade names are proprietary to Goddess™ Clip In Hair. All other rights are reserved by Goddess™ Clip In Hair as the copyright owner. You will not: commit or encourage a criminal offense; send or receive any material which is in any way offensive or obscene, or in breach of confidence, copyright, privacy or any other rights; act contrary to the acceptable use policies of any Linked Sites or community standards generally; transmit or distribute a virus; hack into any aspect of the Service; corrupt data; cause annoyance to other Users; infringe upon the rights of any other person's trademarks or other proprietary rights; send any unsolicited advertising or other promotional material, commonly referred to as 'spam'; or attempt to affect the performance or functionality of any computer facilities of or accessed through the goddessclipinhair.com Web site. We aim to treat all of our customers with respect and will not tolerate any threatening, abusive or bullying material sent by email or committed by telephone. Should such matters arise, we have the legal right to take this matter to the police in accordance with these terms & conditions.

When you purchase products or access your membership information, a secure server is used. Secure Sockets Layer (SSL) encrypts the information you send through this website. Goddess™ Clip In Hair makes no warranty in respect of the strength or effectiveness of that encryption and Goddess™ Clip In Hair is not responsible for events arising from unauthorized access of the information you provide.

A website member may not have more than one active membership, whether this is by use of name, email address, an alias or combination thereof. If you breach this condition, you may be liable for the recovery of any benefits obtained this way, such as Gift Vouchers / Gift Certificates, promotional benefits and the value therein. Membership accounts are non-transferable. You may update, edit or terminate your membership account at any time. You agree to maintain and update the information as supplied by yourself to ensure accuracy at all times. As a Goddess™ Clip In Hair member, you are responsible for maintaining the confidentiality of your own membership account and password. You agree to take responsibility for all activities that occur under your membership account and password.

Ordering & Returns
By placing an order you are offering to purchase a product, which we will accept to sell to you on the following Terms and Conditions. Orders will not be dispatched until payment in full has been received and Goddess™ Clip In Hair is satisfied with the integrity of the order. Without limiting the operation of any other Terms and Conditions herein, Goddess™ Clip In Hair is not responsible for any loss or damage caused by late delivery or cancellation of an order or a product. Placement of an order by you constitutes an offer to enter into an agreement with us ("your offer"). We will email you an Order Confirmation for the sole purpose of confirming the details of your offer. Please note that our Order Confirmation does not constitute an acceptance of your offer or reflect the status of your order in any way. Goddess™ Clip In Hair may accept (in whole or part) or decline any order. Any claims or complaints must be made within 7 days of delivery date. Returns: Goddess™ Clip In Hair reserves the right to replace faulty goods. Returns must be authorized by Goddess™ Clip In Hair. Instructions will be given as to the process.  Any product that has been opened, used, damaged or defaced in any way will not be accepted for return by Goddess™ Clip In Hair. No returns or exchanges on opened sets. If you have a change of mind or if the colour does not match, contact Goddess by email or call. You will most likely be asked to return the product at your cost in an Express Post satchel as well as provide an extra one inside already addressed for us to quickly make this exchange for you. Again this should be communicated within 7 days of delivery receipt. Email photo of your hair for colour match!

Availability and Prices
At Goddess™ Clip In Hair we try to keep our website as up to date as possible but cannot guarantee that each product will always be available. All offers are available while stocks last. If a product is out of stock we will notify you within 7 days of receiving your order. If you attempt to make a cancelation to the order due to the fact that we are backordered you must notify us as soon as possible for once the item has left our distribution centre you will have to follow protocol to return the item back to us for a full refund. Any time the hair has left our distribution centre the item will need to be tracked. We ask that you purchase an express post trackable parcel and have it require a signature. We will refund you for your purchase as well as for the return of the item, so long as your receipt of the product was in our error. If we cannot order in a product you have ordered we will refund or re-credit your account with the amount debited by us. If we can order in the product you have ordered you have the choice to either wait for the product to arrive or receive a refund.

Duties and International Order Prices
The prices listed on this website do not include relevant overseas duties and other custom charges that the package may incur when entering the country of destination. Please contact your customs agency to determine taxes and duties (if any) that will be applicable for your shipment. These charges vary from country to country and is not covered by Goddess™ Clip In Hair. The price of products ordered outside of Australia may fluctuate due to exchange rates.

Customs and Import Duties
Your order may be subject to VAT, import duties and/or taxes, which are levied once your package reaches your country. Goddess ships your package DDU, "duties and taxes unpaid", and does not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If you do incur these additional charges, they must be rendered in order for your package to clear customs. For more information regarding your country's custom policies, please contact your local customs office.

For international deliveries Goddess™ Clip In Hair uses DHL as the courier of choice. We will endeavor to get your goods to you between 5 – 10 working days. We do not accept any responsibility for goods lost, stolen or delayed once dispatched from our premises, For Australian deliveries Goddess™ Clip In Hair uses Australia Post regular mail or Australia Post Express Post if requested. We will endeavor to get your goods to you between 2 – 5 working days depending on the mail service requested. We do not accept any responsibility for goods lost, stolen or delayed once dispatched from our premises. Delivery claims: All delivery claims must be made to Goddess™ Clip In Hair within 48 hours of receipt of the relevant products. Delivery claims will only be accepted if the carrier has accepted liability for loss, damage or short delivery. If a signed receipt is held by the carrier, no claim will be entertained.

Governing law and jurisdiction 
This website is controlled and operated by Goddess™ Clip In Hair from its offices located in Queensland, Australia. By using this website, you agree to submit to the jurisdiction of the courts of Queensland if a conflict arises from the use of this website irrespective of your place of domicile. If you choose to access this website from other locations you are responsible for compliance with local laws, if and to the extent such local laws apply.

If any provision of the Terms and Conditions is unlawful, void, or for any reason unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining terms and conditions. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of Goddess™ Clip In Hair. This is the entire agreement between the parties relating to the subject matter.

Release and Indemnity 
You agree to waive any and all claims that you now have or may have in the future against Goddess™ Clip In Hair which relate to or are incidental to any transaction. You agree to indemnify and hold harmless Goddess™ Clip In Hair from and against any and all claims, loss or expense that may be incurred by Goddess™ Clip In Hair which relate to or are incidental to the performance of its duties as described in these Terms and Conditions including all costs of defending itself against a claim by any other person and/or as a result of you taking any action or refraining from taking any action or instituting or defending any action or legal proceeding. You further agree to indemnify and hold Goddess™ Clip In Hair harmless from any claim made by any third party due to or arising out of your use of this website, the violation of these Terms and Conditions by you, or the infringement by you, or other users of this website using your membership account, of any intellectual property or other right of any person or entity. 

Images for Goddess website are copy written and property of Goddess Clip In Hair. Please do not copy or use on other sites, banners or other promotional material to avoid legal action.We will take legal action within 7 days if issues are found.


Goddess™ Hair Extensions takes no responsibility for the results of application or maintenance of its products. Goddess™ Hair Extensions waives all responsibility once its products are purchased. The only exemption to this clause is if there is a manufacturing default with the product which extends to synthetic hairs or assembly issues as we only guarantee these.

Goddess™ Hair Extensions has teamed up with EverEscents organic hair care as the only “approved as safe for use for after care” with the Goddess™ Hair Extensions clip in and permanent skin weft hair extension range. There are far too many products on the market that contain both alcohol and silicone within their ingredients. Some may contain trace amounts, though very nominal it is still enough to deteriorate the Goddess Hair Extension product and skin weft adhesive.  Goddess™ Hair Extensions takes no responsibility for the results of application or maintenance of its products when customers use any other product aside from the EverEscents organic hair care range. 

As a customer we wish for you to have the best experience with the Goddess Hair Extension range and ask that you check the box with your understanding of this disclaimer and be sure to read the informative aftercare guide and maintenance of hair extensions. This can be found in the Hair Application and Care Tab. This ensures you are fully aware of how you will gain the best benefit from your extensions.